What Gen Z Wants
October 22 @ 16:00 UK Timezone - 17:00 UK Timezone
Gen Z & the Future of Loyalty
What does the next generation really expect from brands, rewards and loyalty programmes?
Join us for an interactive discussion bringing together two industry experts—specialising in loyalty strategy, consumer behaviour and emerging payment trends—with two Gen Z members from the WiiN community, who will share their own perspectives and experiences.
Together, we’ll explore how customer expectations are changing, what motivates younger consumers, and what businesses should be doing differently to stay relevant in the years ahead.
Whether you work in loyalty, incentives, gift cards, partnerships or payments, you’ll leave with practical insights and a better understanding of the generation shaping the future of our industry.