Well-Being by Design – How Loyalty Programmes Can Improve Everyday Work
What if loyalty and recognition programmes could do more than motivate performance — what if they could actually improve people’s everyday working lives?
In this practical session, Nicole Dabike from CarltonOne explores how well-being science can change the way we design incentive and recognition programmes.
We’ll look beyond traditional engagement metrics to understand how programmes can support meaning, psychological safety, autonomy and better communication — while avoiding unintended consequences such as unhealthy competition, burnout or short-term motivation.
You’ll also explore why culture and local context matter, with a particular focus on Latin America, and how the same reward strategy can have very different effects in different markets.
By the end of the session, you’ll have:
- Research and insights you can bring into your next client conversation
- A new way to think about the purpose of incentives and recognition
- Practical questions to ask before designing your next programme
- Examples of how rewards can either reduce everyday friction or unintentionally create more pressure
- A practical takeaway checklist to use in your next proposal
Whether you work in loyalty, incentives, rewards, recognition, HR or employee experience, this session will give you a fresh lens for designing programmes that drive performance while helping people thrive.
Speaker: Nicole Dabike, CarltonOne
Sponsored by: CarltonOne